1. Introduction
At Evidence Academics, we are committed to safeguarding the privacy and security of all users interacting with our LMS platform. This policy outlines how we collect, store, process, and protect personal and professional data while ensuring compliance with relevant Saudi eLearning regulations, including the National eLearning Center (NELC) and National Information Center (NIC) standards.
By using Evidence Academics, you consent to the collection, processing, and storage of your information as outlined in this policy.
2. Information We Collect
We collect personal, technical, and engagement data to provide a secure and optimized learning experience. This data allows us to maintain platform functionality, improve services, and ensure regulatory compliance.
Types of Data Collected:
Personal Information:
- Full name, contact details, email address, and professional credentials such as SCFHS profile number (for Practitioners to add CME).
Institution or employer details (if applicable).
Demographic details where required for accreditation.
Account & Learning Data:
Course enrollments, progress, assessments, certificates earned, and forum participation.
User interactions, feedback, and preferences related to course content and platform functionality.
Payment & Financial Information:
Secure payment processing details for transactions related to course purchases or instructor compensation.
Subscription plans and refund eligibility where applicable.
Technical & Usage Data:
Device type, IP address, browser settings, operating system, and LMS platform access patterns.
Interaction logs to monitor learning behavior and detect security risks.
Purpose of Data Collection:
Maintain secure user authentication and account verification.
Deliver personalized learning recommendations based on past activity.
Improve course accessibility, engagement, and interactive features.
Ensure compliance with NELC accreditation and security standards.
Prevent fraud, unauthorized access, and data breaches.
3. Data Storage & Security Measures
Evidence Academics implements advanced security protocols to ensure the protection of user data from unauthorized access, loss, or misuse.
Security Practices:
Data Encryption: All sensitive information, including financial and authentication data, is encrypted.
Multi-Layer Authentication: Users must verify their identity using secure login credentials and optional two-factor authentication (2FA).
Secure Infrastructure: Hosting environments are safeguarded using firewalls, threat monitoring systems, and restricted data access protocols.
Routine Compliance Audits: Security assessments are conducted regularly to ensure compliance with NIC cybersecurity standards.
4. Third-Party Data Processing & Sharing
Evidence Academics does not sell or distribute personal information for commercial purposes. However, certain third-party integrations may process data as necessary for LMS functionality, accreditation, and transaction security.
Third-Party Partners:
Accreditation Authorities: Regulatory bodies that verify certification validity and professional credentials.
Payment Processors: Secure transaction providers that handle course purchases and instructor compensation.
Learning Analytics Tools: Systems used to assess engagement and enhance learning experiences.
Users are encouraged to review the privacy policies of third-party providers linked to their learning experiences.
5. User Rights & Data Control
Users have full control over their personal data and may request updates, deletions, or modifications at any time.
User Options:
Modify Account Data: Users may update personal details, learning preferences, or access settings.
Request Data Deletion: Users can contact support to request permanent removal of personal information from the LMS platform.
Opt-Out of Communications: Users may adjust notification settings to disable marketing emails, course recommendations, and updates.
Manage Cookies & Tracking: Users can configure browser settings to block or restrict cookies stored by the LMS platform.
6. Cookies & Tracking Technology
The Evidence Academics LMS platform uses cookies to enhance navigation, save progress, and improve overall user experience.
Cookies do not store sensitive personal information but may include anonymized tracking identifiers for system optimization.
Managing Cookies:
Adjust browser settings to disable or limit cookie storage.
Use “Do Not Track” features for increased privacy control.
Review platform notifications related to updates in cookie usage.
7. Compliance & Legal Framework
Evidence Academics adheres to NELC, NIC, and Saudi eLearning governance regulations, ensuring compliance with:
Saudi Data Protection Laws for educational platforms.
Cybersecurity policies protecting digital identity and fraud prevention.
Intellectual Property and Copyright Laws regulating course ownership.
All platform operations conform to legal frameworks outlined by government and accreditation bodies.
8. Policy Updates & Revisions
This Privacy Policy is subject to periodic revisions based on regulatory updates, security enhancements, and platform improvements. Users will be notified when significant changes are made, and continued use of the LMS platform constitutes acceptance of new terms.
9. Contact Information
For inquiries regarding privacy policies, data security, or account-related concerns, please contact Evidence Academics Support via
