Technical Support
Evidence Academics is committed to providing efficient and responsive technical assistance to ensure a seamless learning experience on our LMS platform. Our dedicated support team assists learners in resolving issues related to:
Accessing and navigating the eLearning platform.
Troubleshooting login, account management, and system errors.
Resolving payment-related concerns, including transaction processing issues.
Addressing technical difficulties in course interactions, video playback, and assessment submissions.
Response Time:
Support requests are reviewed and responded to within three working days.
How to Contact Technical Support:
Submit an inquiry via email support@evidence-academics.com
Reach out via official Evidence Academics support channels.
Educational Support
To enhance the learning experience, the Scientific Committee oversees educational inquiries related to:
Course structure, learning objectives, and CME hours registration.
Guidance on scientific content and clarification of educational materials.
Assistance with scheduling, participation requirements.
Response Time:
Educational inquiries are addressed within three working days.
How to Contact the Scientific Committee:
Use the messages section within the LMS platform to submit queries.
Reach out to the assigned program coordinators for course-specific assistance.
Commitment to Learner Experience
Evidence Academics continuously refines its technical and educational support services to uphold the highest standards in Continuing Medical Education and ensure smooth user engagement across all learning modules.
